Keys, Fobs, and Codes

Besides the key to your own unit, and your mailbox key, you should have a perimeter key and a fob.

The Perimeter Key

The perimeter key can open:

  • Elevator waiting rooms on the garage levels;
  • The stair entrance door on the side of the main entrance;
  • Doors from the Lobby into the commercial garage and the stairways;
  • Suite 119, the recreation closet behind it, and the gate to the spa;
  • The garage keypad; and,
  • The door to the large trash dumpsters near Elevator B in the commercial garage.

The fobs have no power supply of their own; they have to be held close to the reader. The fobs operate on the pads:

  • Outside the Lobby Door, to unlock it.
  • Outside the Lobby Elevator, to get it to open;
  • Inside the Lobby Elevator, to go to any floor other than the Lobby floor;
  • To open the doors into the elevator waiting rooms on the Resident’s Garage level (but not on the Commercial Garage level).
  • To open the Resident’s Garage gate.

Additional perimeter keys and fobs may be purchased from the management company.

The Workshop Key

There is a separate key to the workshop area in the parking garage. Keys are available from Charlie Mucha, Unit 113, 466-1223. This requires a $10 fee and signing a liability waiver.

Rekeying Your Unit

You have a choice when keying your own unit: allow the Association master key to open your unit, or not. There are times, such as emergencies, and scheduled entries for some required inspections (sprinklers, for example), for which you may find it convenient to be on the master key. If not, give strong consideration to giving Helm a copy of your key. It will be safely locked up at Helm, but will be slower to access in an emergency.

Lynn’s Locksmith, (619) 447-7447, rekeys your unit to our master.


As part of the move-in process, your unit is assigned a three-digit ID (often your unit number). You also choose a four-digit Door Code. These can be used on the keypads in two places:

  • At the parking garage entrance keypad; and
  • Outside the lobby, where the keypad controls the door and a lock on a door to the stairs, the right-side door up the short flight of stairs to the left.

For many residents, the ID is their unit number.

The Door Code, preceded by the “#” key, can be entered on the keypads to unlock the door or gate. You can change this code by contacting the management.

The result of entering the 3-digit ID on a keypad is to place a telephone call to a number of your choosing that you register with the management company. This can be a landline or a cell phone. On receiving the call, if you press “9” on your phone, it will unlock the door to the lobby, or the garage gate, respectively. Or, you can tell your visitor to enter your 4-digit Door Code preceded by the pound key.

There is no way to operate the Lobby Elevator by means of the keypad. Many residents simply ride down the lobby elevator to greet their guests.

Locking Yourself Out

The best ways to lock yourself out are, having carefully left your keys in your residence, take the lobby elevator to the lobby; or, take Elevator A or Elevator B to one of the parking levels and exit the elevator room into the garage. These scenarios are all avoided if you lock the front door of your residence with your key on a keychain that also has the perimeter key and / or fob.

If you forgot your keys, you can walk to the Lobby entrance and use your Door Code on the keypad to get to the residence floors.


Pro tip: only lock your front door with the deadbolt; never use the main lock. That insures that either you took your key or you didn’t lock the door.

Well, there is another way to lock yourself out. This has actually happened. You drop your keys into the crack between the elevator door and the elevator car. In that case you have to call management to arrange for the elevator company to retrieve them, as it has been judged too dangerous for you to do that yourself, as formerly permitted.

Speaking of keys, what are all those lockboxes on the railing outside the lobby? Various realtors and others keep their boxes there long-term. There are not that many units for sale at any given time.